3D Commerce

Highlighting know-how and developing communication - DC Swiss testifies to its virtual showroom solution

Written by
Antoine Charneau

10/5/2022

The context and the stakes: testimony of DC Swiss on the solution virtual showroom

Company presentation : DC Swiss

DC Swiss was founded in 1940. Coming from the industrial sector, the company produces precision tools.

We design, produce and market high quality threading tools. Thanks to our expertise and know-how, we are the market leader in Switzerland. In addition, we have secured a privileged position on the world market.

virtual showroom, Retail VR, virtual showroom DC Swiss

What was your problem?

The goal was to allow our customers to know us better. Whether it is the know-how and skills that our company can offer to customers looking for a threading solution. For this, we were looking to develop our digital communication.

What was your objective with this solution?

Our objective is to highlight our know-how through a new, fun and disruptive communication tool.

Retail VR, DC Swiss virtual showroom

Solution and feedback: testimony from DC Swiss on the virtual showroom solution

How did the virtual showroom solution help you to solve your initial problem?

Thanks to our new virtual showroom, our customers can discover the whole range of our know-how and the solutions we can offer them.

In addition to a link on our website, we also put a link allowing access to our virtual showroom. Directly from the signature of our emails, this link allows to increase even more the visibility of the showroom. Moreover, during exhibitions, we have a space dedicated to the presentation of this new means of communication which allows us to accompany the customer in the discovery of our industrial know-how.

What are the advantages of this solution?

We believe that we are one of the first companies in the industry to implement such a communication concept. Thus, this solution allows us to profile ourselves as a forward-thinking company, both for our communication style and our premium threading solutions.

What benefits did you perceive?

So far, we have been able to present this virtual communication tool at the EMO 2021 fair in Milan. The feedback was very positive!

Indeed, the " new technology " side of communication allowed us to show our know-how in a more playful and completely different way. This is what the visitors to our stand in Milan noticed the most!

Retail VR, DC Swiss virtual showroom

Why choose Retail VR? Testimony of DC Swiss on the virtual showroom solution

The experience and professionalism of the team were determining factors. They quickly allowed us to realize that Retail VR was the right partner for the development of our virtual showroom. Indeed, the team was able to understand our expectations and quickly propose a concrete model of our new showroom.

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