3D Merchandising

Performance-enhancing 3D merchandising: the TotalEnergies use case

Written by
Naomie Beaugeard

9/1/2025

At Tech For Retail, Retail VR and TotalEnergies hosted a joint conference demonstrating how Retail VR's platform, with its native 3D management, simplified data integration and ease of use, can effectively support local teams in implementing their service station merchandising strategy. This collaboration illustrates the potential of a platform like Retail VR to improve performance and optimize processes. Here's a look back at an inspiring use case.

The global challenge of standardization and flexibility

With 4,300 stores in 66 countries, TotalEnergies faces a dual challenge: standardizing its concepts while adapting its stores to local realities. To this end, merchandising strategy through the "Mobility" concept becomes a central element. "We were looking for a solution that was easy to use, shareable and accessible to all our subsidiaries," explains Géral Buisson, International Shop Manager at TotalEnergies.

 

Performance-enhancing 3D merchandising: the TotalEnergies use case

Three key objectives

  1. Simplification of processes: subsidiaries were sometimes limited to home-made tools such as PowerPoint or photos of shelves, which could lead to misunderstandings between teams. Retail VR offers intuitive, realistic solutions for creating 3D layouts adapted to local needs.
  2. Dynamic planogram creation: stores can generate precise planograms, shared digitally via QR codes. This makes it easy to compare reality on the ground with theoretical objectives.
  3. Improved performance: Retail VR tools, such as 3D Store Builder and 3D Planogram Studio, enable visual analysis of in-store product category performance, facilitating decision-making.

A 3D-driven transformation

Performance-enhancing 3D merchandising: the TotalEnergies use case

At the conference, the teams presented the key Retail VR tools, including 3D Store Builder. This tool converts a simple 2D plan into an immersive 3D model. "In just a few minutes, we can recreate a complete store layout," explains Erwan, CEO of Retail VR.

As for 3D Planogram Studio, it simplifies shelf design by integrating items modeled from simple photos. Planograms can be compared with in-store reality thanks to augmented reality and QR codes.

Finally, analytical tools enable performance to be visualized on the basis of key data such as sales or margins by product category. This integrated view optimizes merchandising strategy and facilitates rapid assortment adjustment.

Performance-enhancing 3D merchandising: the TotalEnergies use case

Gradual, promising adoption

Although the pilot phase is still underway, initial feedback has been very positive. Even geographically remote subsidiaries have adopted these tools with great ease. Repeated remote training sessions have enabled local teams to get to grips with the system smoothly and with greater autonomy.

"These tools meet our expectations in terms of simplification and optimization. They offer a global and operational vision, adapted to our needs in the field," concludes Gérald Buisson.

Performance-enhancing 3D merchandising: the TotalEnergies use case

Towards new frontiers

Beyond merchandising, Retail VR opens up new perspectives with "virtual commerce" experiences, linking virtual stores directly to e-commerce platforms. Although this area is still in the exploration phase, it promises to redefine the continuity between physical and digital merchandising.

This collaboration between Retail VR and TotalEnergies illustrates how technological innovation can transform retail operations on a global scale. A concrete example of the power of 3D in the service of performance.

Discover the full replay of our conference:

Looking for a simple yet powerful tool to transform your shelves? Discover Retail VR and boost your product displays!

You may also be interested in these articles

3D Merchandising
Naomie Beaugeard

How Botanic structures its micro-merchandising with immersive 3D

Botanic optimizes its micro-merchandising with immersive 3D from Retail VR. A concrete solution for harmonizing layouts, boosting efficiency in the field and enhancing team performance.

Read more
3D Commerce
Naomie Beaugeard

Virtual showroom and augmented reality: Cerland's immersive landscaping strategy

Discover how Cerland, an expert in outdoor furnishings, is transforming the customer experience with a 3D virtual showroom and augmented reality. An effective immersive strategy for digitalizing trade shows and boosting sales.

Read more
3D Merchandising
Naomie Beaugeard

Successful international pharmacy campaigns and product launches thanks to 3D merchandising: a case study from Bioderma

Find out how Bioderma uses 3D merchandising to ensure the success of its international campaigns and product launches. Guidelines, augmented shopper journey and immersive simulation: a case study in pharmacy with Retail VR.

Read more

By clicking "Accept All", you agree to have cookies stored on your device to improve site navigation, analyze site usage, and assist in our marketing efforts. See our Privacy Policy for more information.